Prior to using our site, please thoroughly read the following terms of service and disclaimers.
By accessing our site and using our service, it is implied you have read and agree to these terms of service.
Our terms of service and disclaimers may be revised at any time, so please visit this page frequently.
We Are Not Lawyers
By accessing our site and using our service, you acknowledge the following:
you are aware that we are not a law firm and our staff are not lawyers.
you are aware that we do not practice law.
you are aware that we are not able to provide you with legal advice. Given this, there are some questions that we simply cannot answer.
you are aware that our site is intended to provide you with general information only and is not a substitute for legal advice or assistance.
you are aware that we are a document preparation service and will prepare your uncontested or joint divorce documents based solely on the information provided by you in our Questionnaire.
you are aware that should your divorce become contested, we will be unable to further assist you and will recommend that you seek the advice of a legal professional in your area.
If there are any outstanding or contentious issues between you and your spouse, we strongly recommend you seek the counsel of a legal professional in your area before beginning the divorce process.
Payment Terms
Payment for service is made in advance by credit card, money order, certified cheque, PayPal or Interac e-Transfer. We are unable to accept personal cheques. Money orders and certified cheques are payable to Untie the Knot Divorce Service.
Payments by credit card will appear on statements as Untie the Knot Divorce Service.
Service Guarantee
We guarantee that your documents will be completed and forwarded to you promptly. Usually within two (2) weeks after we receive your completed Questionnaire, provided:
any additional information and/or documentation required is received; and
any payments required have been paid in full.
Several factors beyond our control may affect the processing of your divorce application once it has been submitted to the court and therefore, we cannot guarantee the time it will take for your application to be processed by the court.
Experience has shown us that although the majority of divorces are completed in about six to eight (6-8) months, it can take longer for your divorce to be finalized. It is therefore strongly recommended that you begin your divorce proceedings well in advance of planning a wedding!
*Covid-19 caused many Divorce Registries to either close for a period or to significantly reduce staff involved with the filing and administering of divorce applications. This led to significant delays and it will be some time before the registries are caught up. Expect delays throughout your divorce process.
Cancellations
Your application can only be canceled if your request is received before we have begun to prepare your documents.
Delivery of Documents
Your documents will be delivered to you either by regular mail or email.
If you choose to have your documents delivered to you by regular mail, they will be sent via Canada Post. Regular postage rates are included in our fees. If you request to have your documents delivered expeditiously, additional charges will apply.
If you choose to have your documents delivered to you by email, they will be sent in PDF format.
Although the majority of divorces in Canada are uncontested and do not require the use of a lawyer, there are some couples we simply cannot help. We are not a law firm and cannot provide legal advice. If you have been unable to resolve any issues regarding division of assets or property, spousal support, child custody, access to children, child support or any other legal issue, it is important that you discuss your options with a family lawyer.
